MyCoachPlanner Terms of Service

MyCoachPlanner Terms of Service Effective date: 13 October 2026 1. Provider and contact MyCoachPlanner is provided by FUNTACTIC DOO BEOGRAD-NOVI BEOGRAD, Radoja Dakića 11, Beograd, Serbia ("FUNTACTIC", "we"). Contact support@mycoachplanner.app for service, billing, or legal questions. For eligible international purchases processed through Paddle, Paddle is the Merchant of Record for the transaction. 2. Service and eligibility MyCoachPlanner is a basketball coaching workspace for practices, playbooks, teams, game-day records, and related reports. An account holder must be an adult coach or an authorized representative of an organization. Access to a workspace depends on the account's identity, membership, legal acceptance, and applicable trial or confirmed paid authority. A subscription does not itself grant permission to view another person's or organization's content. Club self-service billing is not available in Commercial V1. An authorized user may share Live Score through a time-limited, read-only public link for adult or minor games. Quick Game public player information is limited to jersey numbers and game statistics at every age. Regular roster-based games show individual rows only where purpose-specific public box-score approval is recorded. Jersey numbers and statistics are the default. For a regular game involving only adults, an authorized coach may separately choose to show player names and approved photographs after confirming that all rostered players are adults and that the coach has appropriate publication authority. If age or authority is uncertain, names and photographs must remain off. Public links never disclose private roster identifiers or profile links. A jersey number may still identify a player to someone who knows the team. 3. Your account and coaching content Keep your account information accurate and your login credentials secure. Use only workspaces and records for which you have authority. You retain your rights in coaching content you create or upload. You permit FUNTACTIC to store, process, display, and transmit that content only as needed to provide and protect MyCoachPlanner and as described in the Privacy Policy. This permission does not transfer ownership of your content to FUNTACTIC. An adult coach or organization may enter private roster information about a minor only when it has the appropriate authority and lawful basis. You are responsible for the accuracy, lawfulness, and permissions relating to the content you enter and share. Before creating a public Live Score link, ensure you have the authority and any applicable permissions needed for that public sharing. The optional adult-name-and-photo setting must not be used for minors or where age or publication authority is uncertain. Private roster access remains limited to authorized workspace users. Where separately approved and agreed by the appropriate controller, the Customer Data Processing Addendum governs FUNTACTIC's processing of coach- or club-controlled roster, athlete, and related coaching data. A coach working for a club does not bind that club to the Addendum merely by accepting these Terms as an individual user. 4. Trial and Individual Coach prices One eligible account holder may start a seven-day Full Access trial without a payment card. Starting a trial is an explicit action; a direct purchase does not automatically start a trial. An account holder who purchases before using a trial cannot later restart or claim that trial. The Individual Coach Regular prices, including VAT, are €17.99 per month or €159 per year. The Founding Coach prices, including VAT, are €14.99 per month or €149 for the first year. Founding is available only to the first 100 confirmed paying Individual Coach customers on their first confirmed paid order, not to the first 100 registrations or checkout attempts. The Founding price applies for the first 12 months; afterward, renewal is at the then-current Regular price for the selected billing interval. The server determines eligibility and the price shown at checkout. Each checkout purchases one subscription quantity. The applicable billing interval, price, taxes, and payment terms are displayed before confirmation. For eligible international purchases, Paddle processes the payment as Merchant of Record. MyCoachPlanner grants paid access only after server-side verification of a provider-confirmed payment. Paddle is unavailable for billing in Serbia; payments in Serbia are coming soon. No Serbian checkout or paid access is offered merely by viewing a price or submitting a payment claim. 5. Renewal, cancellation, and refunds A paid subscription renews according to the interval shown at checkout unless cancelled. Cancellation stops future renewal but does not itself create a refund. Access granted by a confirmed payment continues through that payment's paid-through date unless the payment is separately refunded or reversed. A failed renewal does not extend an expired paid period. For each Paddle subscription payment, including a renewal, you may request a full refund within 14 calendar days after that payment. The guarantee has no usage condition. Request a refund through Paddle or support@mycoachplanner.app; Paddle, as Merchant of Record, processes the actual refund. A confirmed full refund removes paid access attributable to the affected payment period. Cancellation and a refund request are separate actions. Mandatory consumer rights under applicable law remain unaffected. The Refund Policy at /refund provides the full terms of this guarantee. 6. Service integrity and changes Do not access another tenant's records without authorization, interfere with the service, upload unlawful or malicious material, or misrepresent payment or account authority. We may take proportionate steps to protect accounts, other users, and the service. We use operational monitoring and encrypted recovery backups as described in the Privacy Policy. Material changes to these Terms require a new published version and renewed acceptance through the service's legal-evidence flow; historical acceptance records are preserved. 7. Privacy and support The Privacy Policy at /privacy explains how personal data is handled, including the providers used for monitoring and support email, and how to make a privacy request. For help, an account or workspace closure request, or a complaint about the service, email support@mycoachplanner.app. Submitting a closure or deletion request does not itself prove that deletion has been completed. Closing one workspace does not by itself authorize removal of records belonging to another controller or workspace. Required billing, legal and security evidence may be retained for its applicable purpose and period. Your statutory rights are not limited by these Terms.